Elements and Performance Criteria
- Implement employee relations strategy and policies for own work area
- Ensure employee relations strategy is consistent with organisational strategic objectives
- Develop strategies and policies through the application of a risk management approach and extensive consultation and participation by relevant groups and individuals
- Ensure strategy and policies take account of equal opportunity, family/work relationships and promote the absence of discrimination and/or harassment
- Develop risk managementstrategies which take account of the withdrawal of labour and other potential outcomes of disputes
- Identify any potential areas of conflict and ensure strategies and policies take account of the objectives of relevant groups and individuals
- Build and maintain a productive culture
- Negotiate awards, agreements, and contracts which balance organisational objectives and employee rights and obligations
- Identify and meet all legal and organisational requirements within the conditions of employment
- Undertake regular and timely consultation and communication with individuals and relevant groups
- Develop policies and practices to facilitate employee recruitment, retention and satisfaction
- Provide induction programs and training to develop competence and confidence and to ensure work is performed safely and effectively
- Provide opportunities for employees to understand their role and how it contributes to the achievement of organisational objectives
- Develop, regularly review and update individual and team development plans
- Evaluate and revise employee relations policies regularly
- Resolve employee relations problems
- Establish processes for early intervention to identify and minimise problems or grievances
- Communicate problem solving processes to, and obtain support from, all relevant groups and individuals
- Provide training to develop competence in conflict management, negotiation and dispute resolution
- Obtain specialist advice where appropriate or where formal hearings are required
- Ensure processes are fair, equitable and consistent with all relevant awards agreements and legislation
- Ensure problem solving processes provide for external mediation and conciliation, and arbitration where appropriate
- Manage diversity
- Develop plans for the promotion of diversity within the organisation
- Openly promote diversity and its benefits within the organisation
- Develop education and communication plans to promote and encourage diversity
- Develop and implement processes to deal with events which inhibit the organisation from meeting its diversity objectives